By Admin | 12/28/2023 2:45:59 PM

order, payment,shipping, delivery,return and refund policy

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Our Order Policy At Luminous, we are committed to providing a seamless and efficient ordering process for our valued customers. To ensure a clear understanding of our order policies, please review the following guidelines: Order Placement: 1. Order Channels: You can place orders through our official website, or by contacting our customer service team. 2. Account Registration: While guest orders are welcome, we recommend creating an account for a more personalized and efficient ordering experience. 3. Order Confirmation: Upon successfully placing an order, you will receive an order confirmation email containing essential details. Please review this confirmation for accuracy. Order Modification or Cancellation: 1. Modifications: If you need to modify your order, such as changing the shipping address or adding items, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may be subject to availability and shipping.

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